The PATH Act made the following changes, which became effective for the 2017 filing season, to help prevent revenue loss due to identity theft and refund fraud related to fabricated wages and withholdings: This could mean you are the victim of tax return preparer fraud.The direct deposit information was changed after you reviewed and signed your tax return.The IRS will contact the institution and try to help, but the IRS can’t require the bank or credit union return the funds.

If you already contacted your bank or credit union and didn’t get any results, file Form 3911, Taxpayer Statement Regarding Refund with the IRS.You’ll need to contact your bank or credit union to find out what to do. The IRS isn’t responsible if you made an error on your tax return.The bank account information you put on your tax return was incorrect.There are a few things that could have happened: Was your refund supposed to go directly to your bank account? Once the IRS determines the check was lost or stolen, it will let you know how to proceed. Learn more about tracing a refund in Lost or Stolen Refunds. Either way, you’ll need to report the missing refund check and have the IRS start a trace. It’s possible that it was lost in the mail or stolen. Has the IRS released your refund, but you haven’t received it, or did you request the IRS mail you a refund check? Once you know the status of your refund, you can narrow down what might have happened. Wait at least 21 days after electronically filing and six weeks after mailing your return to contact the IRS by phone.

It’s helpful to know the official status of your refund.

Tell me why im waiting